Privacy policy

The confidentiality of your personal data is one of the main concerns of Maxishop Europe SRL, with headquarters in Str. Calea 13 Septembrie, No. 73, Bloc 71, Office 16, sector 5, Bucharest Romania, as data controller.
This document aims to inform you about the processing of your personal data, in the context of using the website https://www.sanitare-online.ro, which we will hereinafter refer to as the "site".
Table of Contents
1. Categories of personal data processed
2. Purposes and grounds for processing
3. Duration for which we process your data
4. Disclosure of personal data
5. Transfer of personal data
6. Your rights
7. Privacy of minors
8. Changes to the privacy policy
1. Categories of personal data processed
A. If you are a customer of the site, we will process your personal data, such as:
• Name and surname
• Phone number
• Email address
• Billing address
• Delivery address
• Data relating to how you use the site (for example, your behavior / preferences / habits within the domains
• As well as any other categories of data that you provide directly in the context of creating a user account, in the context of placing an order through the site or in any other way resulting from the use of the site.
If in order to create a user account on site, use your Facebook or Google account, will process the following public profile data displayed by the respective applications: username, email address.
If you choose to create a user account only before completing the order of a product available on the site, your email address will be requested, based on which an account will be automatically created.
If you do not complete the order, the email address and other data provided will not be stored by Maxishop Europe SRL, and the created account will be automatically deleted.
B. If you are a visitor to the site, we will process your personal data that you provide:
• Directly in the context of using the site, such as the data you provide in the contact / questions / complaints section, to the extent that you contact us in this way
• Indirectly, data such as: IP address, browser used, browsing duration, search history, operating system used, language and pages viewed, full URLs, sequence of clicks to, through and from our site, information or products viewed / searched for, duration of visits to certain pages, information regarding interaction with pages (e.g. scrolling, clicks, mouseovers), data about user behavior.
2. Purposes and grounds for processing
A. If you are a customer of the site, your personal data is processed as follows:
• for the development of the contractual relationship between you and Maxishop Europe SRL, respectively for the receipt, validation, shipping and invoicing of the order placed on the site, informing you about the status of the order, organizing the return of ordered products, etc.
Grounds: The processing of your data for this purpose is based on the contract concluded between you and Maxishop Europe SRL, defined in the Terms and Conditions https://www.sanitare-online.ro/termeni-si-conditii. The provision of your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of carrying out the contractual relationship between you and MAXISHOP EUROPE SRL.
• for the fulfillment of legal obligations in the context of the services provided through the site, including fiscal obligations, as well as archiving obligations.
Grounds: The processing of your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is necessary. Refusal to provide data may result in the impossibility of complying with the legal obligations incumbent on it and therefore in the impossibility of providing you with services through the site.
• for marketing activities, namely for the transmission, by means of remote communication (e-mail, sms) of commercial communications regarding the products and services offered by Maxishop Europe SRL, through the site.
Grounds: The processing of your data for this purpose is based on your consent, if you choose to provide it.
You can express your consent for the processing of data for this purpose by checking the corresponding box at the time of account creation, or subsequently, in the my account information section.
To unsubscribe from receiving such commercial communications, you can use the opt-out option.at the end of each e-mail/sms containing commercial communications. In addition, you can unsubscribe by accessing the "My account information" section.
Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.
• for the purpose of carrying out various analyses, reports on the functioning of the site, creating profiles of consumer preferences, mainly in order to improve the experience offered on the site.
Grounds: The processing of your data for this purpose is based on the legitimate interest of MAXISHOP EUROPE SRL to permanently improve the customer experience on the site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.
B. If you are a visitor to the site, Maxishop Europe SRL processes your personal data as follows:
• for marketing activities, namely for the transmission, via remote communication means (e-mail, sms), of commercial communications regarding the products and services offered by Maxishop Europe SRL, via the site.
Grounds: The processing of your data for this purpose is based on your consent, if you choose to provide it.
You can express your consent for the processing of data for this purpose by completing and checking the corresponding box in the newsletter subscription form available on the site.
To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/sms containing commercial communications.
Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.
• to resolve complaints, claims and to monitor traffic and improve your experience offered on the site.
Grounds: The processing of your data for this purpose is based on the legitimate interest of MAXISHOP EUROPE SRL to ensure the correct functioning of the site, as well as to permanently improve the experience of site visitors, including by resolving various comments, questions or complaints.
Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.
3. Duration for which we process your data
will process your personal data as long as necessary to achieve the processing purposes mentioned above.
If you are a client, we will process your data for the entire duration of the contractual relationships and subsequently in accordance with the legal obligations incumbent on us (e.g., in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the date of the end of the financial year during which they were drawn up).
If you are a customer and you exercise the option to delete your user account, by clicking the "delete account" button in the "my account information" section, you will interpret this action as your option to unsubscribe from receiving commercial communications through which we keep you informed about the products and services offered through the site.
In this regard, if you choose to delete your user account, we will no longer send you emails and/or text messages of this kind.
However, we would like to inform you that deleting your account will not automatically delete your personal data.
If you wish to no longer have your personal data processed or if you wish to delete your data, you can exercise your rights detailed in point 6 below.
If you request deletion of your account, but there is at least one active order on that account, the request to delete the account can only be registered after the products have been delivered and the last active order has been completed.
If you withdraw your consent for the processing of data for marketing purposes, the processing of your personal data for this purpose will cease, without affecting the processing carried out on the basis of the consent expressed by you before its withdrawal.
4. Disclosure of personal data
We do not rent / sell your personal data to third parties.
In addition to the operator, in certain situations, the data may be accessible to third parties such as service providers, transport operators, hosting providers, IT companies, appointed, if necessary, as persons authorized by the Operator.
They are contractually obliged to maintain the confidentiality of the data and to use it exclusively for the purpose for which it was provided.